Voice+ Image

Voice + Customer Success Stories: How fleets are benefiting from advanced IVR

We’re all buzzing about Voice+ in iCabbi right now! Why? Well, mostly because our customers are. Voice+ advanced IVR for taxi bookings allows voice input for pick-up locations…in other words, passengers can now speak the address of the  place they want to be collected from. Before, they would be given touch key options for their previous 3 pick-ups locations. If … Continue Reading »

The pros & cons of using voice input IVR automation to capture booking destinations

iCabbi customers are enjoying huge leaps in automation right now – and it’s all down to the newly released Voice+ Product. It’s an upgrade to the Voice IVR & Phone Solution that allows you to automate calls for new pick up locations using intelligent voice recognition input, not only that but giving you much more … Continue Reading »

CEO Gavan Walsh at PHTM

Why does the Taxi Alliance make sense? Q+A with iCabbi CEO Gavan Walsh

iCabbi’s innovative initiative to unite the UK & Irish taxi industry under the formation of the Taxi Alliance will come into effect on March 31. The Taxi Alliance will be a joint venture between iCabbi and independent private hire and taxi companies, which gives taxi fleets security about the future of the software they’ve built … Continue Reading »