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Taxi Passenger App

Give your customers an unbeatable passenger experience. Get the only taxi app on the market offering Native Payments (Google Pay & Apple Pay), Accessibility features like Dark Mode, and a Business Solution portal for account customers – all beautifully designed for the user.

Convert, win and grow your market. It’s your patch, your demand – OWN IT with the iCabbi Passenger App.

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Taxi Passenger App | iCabbi
Benefits
Features
Grow Your Business with a World-Class Passenger App
Expand your customer base, increase booking automation and reduce fraud - what's not to love?
Passenger Experience
No log-in. Easy-to-use app with streamlined UI/UX design. Smart fare estimates, ETAs and tracking. Multiple payment options (Credit Card, Cash, Google Pay, Apple Pay), Advanced Accessibility Features, Dark Mode
Expand into Deliveries
It's not just about transporting people anymore. Allow your customers to order food & goods collection and delivery via your app.
Increase Bookings & New Customers
Use the Boost marketing tool to increase bookings from your current app users, and get existing passengers to help you grow your customers with the Referral function. Promo Codes & Vouchers, Loyalty points and Gift Cards, and enjoy the benefits of Marketing Automation with Push Notifications.
Taxi Passenger App | iCabbi
Prevent Credit Card Fraud
Heighten security with 3DS and Reduce failed transactions with up-front payment authentication. The iCabbi Passenger App is SCA compliant, and will greatly reduce lost revenues caused by fraud in your business.
Automate Fraud Disputes Management
Save time and money managing your payment disputes with banks using iCabbi's specially designed Payment Console.
Network-wide Card Blocking
Once any fleet on iCabbi blocks a fraudulent credit card, it is blocked across all iCabbi customer taxi fleets using the Passenger App.
Passenger-First Thinking
Your passengers will enjoy a complete end-to-end digital experience. Using your own-branded Passenger App they can:
Symbol for easy sign in feature Easy Sign-in

Register and sign-in in seconds.

Personal/Business Account

Easily switch between personal and business accounts.

Accessibility

Choose to use Voice Commands, Text to Speech, and Vision Display features including Font Size, Colour Contrast and Dark Mode settings to support individual needs.

Symbol for default tips feature Default Tips

Decide on a standard % tip to apply to their transactions. This can also be changed anytime during a trip.

Symbol for multiple vehicles feature Multiple Vehicle Options

Choose from vehicle type, size and accessibility options.

Symbol for Recent & Familiar feature Recent & Favourite

Select prefilled journies based on passenger history.

Symbol for Easy Prebooking feature Book/Pre-Book

Book now, or pre-book a taxi up to 7 days in advance.

Collect + Deliver

If the customer wants to transport food or goods rather than people, they can choose to book collection and drop-off instead.

Symbol for Fare Estimate feature Fare Estimates

See an approximate cost for their booking.

Symbol for Accurate ETAs feature Accurate ETAs

Get live ETAs to manage expectations.

Symbol for Track My Driver feature Track My Driver

See driver and vehicle details and track the taxi for pick-up and drop-off on a map.

Symbol for Secure Payments feature Secure Card & Native Payments

Make hassle-free and secure digital payments (credit card, Apple pay or Google pay), or pay with cash.

Symbol for Rate My Driver feature Rate & Review Drivers

Give feedback about their experience.

Symbol for Digital Receipts feature Digital Receipts

Receive a receipt by email after each trip; or, automate expense reporting to a business account.

Symbol for Loyalty & Promotions feature Loyalty & Promotions

Earn loyalty points and get discounts and offers.

Push Notifications

Receive communications from the taxi base- everything from thank yous to announcements and promotions.

Trip History

See a record of all their booked and completed trips over a given period.

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about iCabbi Taxi Passenger App?
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