Give your customers a world-class Passenger Experience

Did you know that App users take 2.2 times as many trips over a year than customers who phone in? Getting your customers onto your passenger app makes them sticky, helping to generate more trips and more money for your drivers. A great digital experience, matched with your superior service delivers on that all important customer loyalty.

Give your customers a world-class Passenger Experience

Did you know that App users take 2.2 times as many trips over a year than customers who phone in? Getting your customers onto your passenger app makes them sticky, helping to generate more trips and more money for your drivers. A great digital experience, matched with your superior service delivers on that all important customer loyalty.

Passenger Experience Features

Easy Sign-in

Register and sign-in in seconds

Personal/Business Account

Easily switch between personal and business accounts

Accessibility

Choose to use Voice Commands, Text to Speech, and Vision Display features including Font Size, Colour Contrast and Dark Mode settings to support individual needs

Default Tips

Decide on a standard % tip to apply to their transactions. This can also be changed anytime during a trip

Multiple Vehicle Options

Choose from vehicle type, size and accessibility options

Recent & Favourite

Select prefilled journies based on passenger history

Book/Pre-Book

Book now, or pre-book a taxi up to 7 days in advance

Collect + Deliver

Choose from vehicle type, size and accessibility options

Fare Estimates

See an approximate cost for their booking

Accurate ETAs

Get live ETAs to manage expectations

Track My Driver

See driver and vehicle details and track the taxi for pick-up and drop-off on a map

Share Trip

Once onboard, passengers can send a live tracking link of their trip to friends and family

Secure Card & Native Payments

Make hassle-free and secure digital payments (credit card, Apple pay or Google pay), or pay with cash

Rate & Review Drivers

Give feedback about their experience

Digital Receipts

Receive a receipt by email after each trip; or, automate expense reporting to a business account

Push Notifications

Receive communications from the taxi base- everything from thank yous to announcements and promotions

Promotions

Take advantage of promo codes for trip discounts and special offers

Trip History

See a record of all their booked and completed trips over a given period

Fleet Experience Features

No-Show & Cancellation Fees

Reduce disruption and keep your drivers happy by ensuring every trip earns them money

Push Notifications

Send service announcements and promotions to your passengers

Promo Codes

Reward passenger loyalty, refund customers or run seasonal promotions with discount codes

White-Labeled App

Customise a world-class app with your local brand

Surge Pricing

Manage your supply and demand by increasing fares during busy periods

Want To Know More?

Request your demo of the iCabbi platform and transform your fleet.

Explore the rest of the iCabbi Platform

Give your customers a great passenger experience by offering them multiple ways to book their taxi. Passengers will love how quick and easy it is to order, track and pay for their cab with your company.

Intelligently match your supply and demand with the world’s most reliable and powerful dispatch system.

Attract and Retain drivers with iCabbi’s stylish, feature-rich iOS and android App.

Manage your digital payments processing with our industry-first payments solution.

Streamline your back-end operational processes for effective fleet management.

Integrate with value-add third party partners using iCabbi’s open API.

Learning

Blog

Check out the latest stories from the taxi and mobility industry.

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Download product manuals and business support guides to help you manage your fleet.

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Join us at our next online or in-person get together to keep up to date with all things iCabbi.

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Support

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System Status

View live system reports for the iCabbi platform.

Product Updates

Check out our latest releases on the iCabbi platform.

Why iCabbi?

Find out why iCabbi has a 98% customer retention rate.

Customer Transformation

Meet taxi fleets from around the world and learn about their success with iCabbi.

About Us

Learn about iCabbi, past, present and future.

Team

Meet the team driving the future of iCabbi and the taxi industry.

Structure

Find out about iCabbi's parent Mobilize, and meet the companies that make up the iCabbi ecosystem.

Taxi Alliance

Find out about our innovative joint venture with Irish & UK customers.

Partners

Browse iCabbi's trusted partners, hand-selected to deliver additional value to your fleet.

Work with Us

Got SPARK? Check out our open roles and come work with us.

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