Unlock network capacity

Improving network performance as an NEMT broker requires many things. One of the most important is maintaining a strong network of vetted, reliable transportation providers. But even the best providers cannot improve performance if they are not utilized effectively.

In this episode of Solved, Hannah Greene, Product Manager at Move AI, shows how Move AI helps brokers unlock additional capacity within their existing provider network.

Brokers already measure transportation provider performance using metrics like on-time performance, cancellations, and no-shows because those metrics protect SLAs, contract rates, and renewals. Move AI applies that same logic directly to trip distribution.

The system distributes trips based on provider performance, contract obligations, and business rules. High-performing providers receive requests first, which helps brokers utilize reliable providers more effectively.

The result is higher provider utilization, stronger on-time performance, fewer cancellations and no-shows, and better SLA protection.

Check other episodes for more tips on how Move AI helps solve everyday NEMT challenges.