NEWS ANNOUNCEMENT: iCabbi launch Move AI, next generation NEMT innovation. Find out More.

Give your customers a great passenger experience by offering them multiple ways to book their taxi. Passengers will love how quick and easy it is to order, track, and pay for their cab with your company.

Intelligently match your supply and demand with the world’s most reliable and powerful dispatch system.

Attract and Retain drivers with iCabbi’s stylish, feature-rich iOS and android App.

Grow your NEMT business with the most intelligent and responsive route optimisation solution available today.

Automate your onboarding process with the Driver Docs self-management tool.

Manage your digital payments processing with our industry-first payments solution.

Streamline your back-end operational processes for effective fleet management.

Integrate with value-add third party partners using iCabbi’s open API.

Learning

Blog

Check out the latest stories from the taxi and mobility industry.

Ebooks & Guides

Download product manuals and business support guides to help you manage your fleet.

Events & Webinars

Join us at our next online or in-person get together to keep up to date with all things iCabbi.

iCabbi TV

Watch interviews, event highlights and product demos.

Support

Support Centre

Get direct access to iCabbi’s 24/7 technical support hub.

System Status

View live system reports for the iCabbi platform.

Product Updates

Check out our latest releases on the iCabbi platform.

Why iCabbi?

Find out why iCabbi has a 98% customer retention rate.

Customer Transformation

Meet taxi fleets from around the world and learn about their success with iCabbi.

About Us

Learn about iCabbi, past, present and future.

Team

Meet the team driving the future of iCabbi and the taxi industry.

Structure

Find out about iCabbi’s parent Mobilize, and meet the companies that make up the iCabbi ecosystem.

Taxi Alliance

Find out about our innovative joint venture with Irish & UK customers.

Mobilize Taxi Solutions

Discover our new all inclusive electric vehicle rental bundle.

Partners

Browse iCabbi’s trusted partners, hand-selected to deliver additional value to your fleet.

Work with Us

Got SPARK? Check out our open roles and come work with us.

What are iCabbi APIs?

iCabbi APIs are any programming interfaces, webhook, code or documentation that iCabbi makes available that can be used to access the iCabbi Platform. APIs are part of the iCabbi Product Platform.

What are API Keys?

API Keys “means the necessary security keys, secrets, tokens, and other credentials to access the iCabbi APIs”. The API Keys enable iCabbi to associate an Application’s use of the iCabbi APIs to a Customer’s iCabbi instance. All activities that occur using API Keys are the iCabbi Customer’s responsibility. API Keys are non-transferable and non-assignable. Keep them safe, keep them secret.

As an iCabbi Customer, what if I want to use a 3rd Party Offering on the iCabbi Marketplace and API keys are required?

If you wish to use a 3rd Party Offering that is on the iCabbi Marketplace, then once you have signed the Partner Agreement with the 3rd Party, you can request API Keys for that Partner by submitting a request for API Keys to support@icabbi.com, stating your iCabbi Company ID and purpose of the integration. An API token will be securely shared with you, which you can then provide to the Partner.

As an iCabbi Customer, what if I want to use a 3rd Party Offering that is NOT on the iCabbi Marketplace and API credentials are required?

If you wish to use a 3rd Party Offering that is NOT on the iCabbi Marketplace, then you should request that the 3rd Party contact marketplace@icabbi.com. An iCabbi Agreement will need to be in place with the 3rd Party before iCabbi can share your API key. Under no circumstances should you share API Keys with an Unauthorised 3rd Party.

As an iCabbi Customer, what if I want to develop an Application at my own cost and require API Keys?

In all cases, you should email marketplace@icabbi.com before you start any development project, and let us know what you are planning to develop / integrate for iCabbi approval. You will also need to accept iCabbi API Terms of Use. When required, please submit a request to support@icabbi.com stating the purpose of the integration, so that relevant API Keys can be shared.

What if an iCabbi Customer wants to share or sell an Application that they have developed and own to other iCabbi Customers?

This is what the iCabbi Marketplace has been built for. Please submit a request and details into marketplace@icabbi.com. An iCabbi Marketplace Agreement will need to be in place to facilitate this.

Can I get support on how to use the iCabbi APIs?

Support Documentation is included “inline” in the API documentation. If you have additional questions then please submit a request to support@icabbi.com. Additional Support resources are available on the iCabbi Help Center and Resource Hub.

What can the API Keys not be used for, and are there any limits?

Nothing illegal, or for anything that will do harm to either iCabbi or the iCabbi customer base. If you are in any doubt then please contact support@icabbi.com. or your Customer Success Manager. iCabbi must be informed as to what purpose the APIs will be used for, so it is best to notify us sooner rather than later. iCabbi reserves the right to make modifications to the API at any time and may, at its sole discretion, impose limits on the number and frequency of API requests

*Before proceeding please read API T&C’s which can be found here*

 


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