We’re all buzzing about Voice+ in iCabbi right now! Why? Well, mostly because our customers are. Voice+ advanced IVR for taxi bookings allows voice input for pick-up locations…in other words, passengers can now speak the address of the place they want to be collected from. Before, they would be given touch key options for their previous 3 pick-ups locations. If … Continue Reading »
Why was Simon Callendar of ABC Taxis Norwich so keen to sign his Taxi Alliance contract? Find out why he was the very first person to sign his taxi fleet up in this iCabbi Fleet Beat interview with Sinead Gillett.
It has all changed for Kyle Summers. Back in 2014, Alexandria Yellow Cab was under massive pressure from the Ridehailers and he was running out of hope . The majority of his customers called for a cab back then so his taxi business was really a noisy call centre that needed a lot of call … Continue Reading »
The taxi industry in the UK & Ireland is about to change forever and for the better! The Taxi Alliance is an innovative business concept, bringing a taxi dispatch technology provider (that’s us!) into a true partnership with customers (you guys!). It’s a joint venture that brings security to a sector, and most of all … Continue Reading »
Driver recruitment has become a problem for taxi companies in the Covid-19 recovery period. On average, driver numbers for taxi fleets are still down about 20% on pre-Covid numbers. Some taxi drivers are reluctant to return to work, and while naturally there is a degree of turnover in any fleet, many taxi companies are struggling … Continue Reading »
With more than 5.6 billion searches per day you can be very sure that many of your customers use Google to find taxi services and check credentials by viewing reviews. For example, the keyword “taxi near me” has an average monthly search of more than 600,000 in the US alone. Can you imagine the amount … Continue Reading »
GDPR for taxi fleets was a hot topic in our industry back in 2018. Indeed, every business sector going was churning out advice on how to prepare for GDPR compliance ahead of the EU directive coming into effect. It took centre stage as the buzzword of the time. GDPR, Brexit, Covid…something else always comes along! … Continue Reading »
Watch iCabbi’s Andrew Morton give a detailed insight for taxi fleets to succeed after COVID-19. Do you want to hear more about how iCabbi can help your taxi business? Talk to us today.
Are you a taxi company looking to increase your business through digital marketing? If not then you should be! Investment – both in terms of time and financial spend – is more important than ever in the Coronavirus recovery period. It’s time to reactivate your existing passenger base and target new markets that may have … Continue Reading »
It’s one thing knowing lots about the taxi industry, taxi drivers and the needs and wants of taxi passengers. It’s another thing knowing how to run an efficient business. If you own or manage a taxi fleet you’ll know that you need both to succeed. In this article, we’re going to focus on the latter. … Continue Reading »
Hear from Chuck Clark, Manager at Vets Cab Ontario, Canada. Meet Chuck Clark from Vets Cab in Canada and find out how they increased automation from zero to over 50% with iCabbi.