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Voice + Customer Success Stories: How fleets are benefiting from advanced IVR

We’re all buzzing about Voice+ in iCabbi right now! Why? Well, mostly because our customers are. Voice+ advanced IVR for taxi bookings allows voice input for pick-up locations…in other words, passengers can now speak the address of the  place they want to be collected from. Before, they would be given touch key options for their previous 3 pick-ups locations. If … Continue Reading »

A guide to ‘Google My Business’ for Taxi Fleets

With more than 5.6 billion searches per day you can be very sure that many of your customers use Google to find taxi services and check credentials by viewing reviews. For example, the keyword “taxi near me” has an average monthly search of more than 600,000  in the US alone. Can you imagine the amount … Continue Reading »

GDPR for Taxi Fleets: 5 Tips for Business Change in 2021 & Beyond | iCabbi

GDPR for Taxi Fleets: 5 Tips for Business Change in 2021 & Beyond

GDPR for taxi fleets was a hot topic in our industry back in 2018. Indeed, every business sector going was churning out advice on how to prepare for GDPR compliance ahead of the EU directive coming into effect. It took centre stage as the buzzword of the time. GDPR, Brexit, Covid…something else always comes along!  … Continue Reading »

Strategies for post COVID-19 Taxi Success | iCabbi

How to re-Grow Your Taxi Business with Digital Marketing in the COVID-19 Recovery Period

Are you a taxi company looking to increase your business through digital marketing? If not then you should be! Investment – both in terms of time and financial spend – is more important than ever in the Coronavirus recovery period. It’s time to reactivate your existing passenger base and target new markets that may have … Continue Reading »

Software for Taxi Business |19 Solutions for Your Business | iCabbi

It’s one thing knowing lots about the taxi industry, taxi drivers and the needs and wants of taxi passengers. It’s another thing knowing how to run an efficient business. If you own or manage a taxi fleet you’ll know that you need both to succeed. In this article, we’re going to focus on the latter. … Continue Reading »